Terms & Conditions

1. Acceptance of terms

By creating a RubuBolt account or using any RubuBolt service, you agree to these Terms & Conditions. If you do not agree with any part of them, please do not use our services.

2. Services

RubuBolt provides web hosting, domain registration support and related services. The features included in each plan (storage, bandwidth, backups, CDN and so on) are described on our pricing page and may change as we improve the service.

3. Your account

You are responsible for keeping your password and account details secure, and for all activity that happens under your account. You must provide accurate contact information so we can reach you about your service.

4. Payment and renewal

Plans are billed in advance on a monthly or yearly cycle, depending on the option you choose at checkout. Services renew automatically unless cancelled before the renewal date. Prices exclude applicable taxes unless stated otherwise.

5. Acceptable use

You may not use RubuBolt services to host or distribute illegal content, malware, spam, or material that infringes other people's rights. The full list of rules is set out in our Acceptable Use Policy, which forms part of these terms.

If your account breaks these rules, we may suspend or terminate it. Where possible we will warn you first and give you a chance to fix the issue.

6. Uptime guarantee

We aim for 99.99% availability. Scheduled maintenance is announced in advance and does not count against the guarantee. If we miss the guarantee in a billing month, you may request account credit as described in the guarantee terms.

7. Backups

We run automated backups according to your plan, but backups are a safety net, not a guarantee. You remain responsible for keeping your own copies of your website content.

8. Cancellation

You can cancel at any time from your account dashboard. Refunds follow our Refund Policy. Cancelled services stop at the end of the current billing period unless you ask us to end them immediately.

9. Limitation of liability

RubuBolt is not liable for indirect or consequential losses, including lost profits, lost data or lost business, arising from your use of the service. Our total liability for any claim is limited to the amount you paid us in the three months before the claim.

10. Changes to these terms

We may update these terms from time to time. We will notify account holders of significant changes by email or through the dashboard at least 14 days before they take effect.

11. Contact

Questions about these terms? Email support@rububolt.com.