RubuBolt.com
Refund Policy
Last updated: 21 October 2026
We want you to stay because the service is fast, not because you're locked in. Here is exactly how refunds work.
1. 30-day money-back guarantee
If you are not happy with your first RubuBolt hosting plan, tell us within 30 days of the initial payment and we will refund it in full — no interrogation, no hoops. One refund per customer.
2. What is refundable
Hosting plan fees are refundable under the guarantee. Non-refundable items include domain registration fees (once a domain is registered the registry charges us, and we pass that cost on), third-party licences and add-on services you have already consumed.
3. Refunds after 30 days
After the 30-day window, we do not refund payments already made — but you can cancel at any time and the service simply stops renewing at the end of the paid period.
4. Service credit instead of refunds
For downtime covered by our uptime guarantee or for confirmed support failures, we normally issue account credit. If you prefer a cash refund for an eligible incident, just ask — we will accommodate reasonable requests.
5. Abuse of the guarantee
We may decline refunds for accounts that repeatedly sign up, request a refund and re-sign up, or that were suspended for Acceptable Use Policy violations.
6. How to request a refund
Email billing@rububolt.com from the address on the account, or reply to any invoice. Refunds go back to the original payment method within 5–10 business days.